Every company uses the services of others to support their business. This might include telephone and internet services, basic utilities, or housekeeping services. No one expects to keep all required services in-house. In fact, because service providers are experts in their field, it often makes sense to outsource many important tasks to those who can handle them the most efficiently.
The same is true for information technology services. While some equipment and software require little maintenance, many systems demand more attention than a busy organization can manage without distracting key personnel from the core competencies of the company. Over time the existence of both new and legacy systems may require complex configurations and occasional tweaking.
Common managed services may include 24/7/365 monitoring, data management, backup and security measures, software rollouts and upgrades, or new equipment deployment. IT professionals spend hours in study and training to perform these tasks, and they know how develop and enact strict change control procedures to ensure minimal disruption of running services.
Consider what might happen without the use of a competent managed services provider. Software licenses may expire overnight, leaving critical software inoperable. Network vulnerabilities may allow destructive or annoying malware to reek havoc or even give opportunities for unwarranted network intrusion or data theft. Failed or failing network links could prevent the flow of important data at critical times.
Industry leaders agree that managed service providers can save costs, ensure compliance, and offer valuable technical talent to companies. Partnering with IT experts in this way will make it possible for businesses to focus on what they do best. If you would like more information on how a managed services provider can help your bottom line, contact us today.